FAQ 1- What is shipping time?
Answer- We take minimum 3days to 30 days, it depends on order quantity.
FAQ 2- Can your products be customized or personalized?
Answer- Yes, we “Indian Global Trade” provides customization in product labels, products design and artwork.
FAQ 3- Can you Air Freight the Shipment?
Answer- Yes, We can do Air Freights.
FAQ 4- Can you provide Door to Door Service?
Answer - Yes, we can Send your shipment at your door Steps.
FAQ 5- What is the Warranty of the products?
Answer - Our all Products carry Replacement warranty. Customer should inform about the defected products within 1 week of delivery.
FAQ 6- Do you Carry Product Liability Insurance?
Answer - We have PLI for some of our products. But we can insure the product on customer request. The PLI costing will be absorbed in Product cost.
FAQ 7- Can you provide samples? is it Refundable
Answer- Yes, we can send samples by using Expedited UPS/FedEx services. Samples carry nominal charges that are refundable on order.
Note- Mould cost for new designs is not refundable.
FAQ 8- Can you make our design?
Answer- Yes, we can produce your custom design. Just show us your drawings/Ideas/pictures.
FAQ 9- Do you accept PayPal payments?
Answer- Yes, we accept PayPal Payments.
FAQ 10 - Can you provide any products from India, which you did not listed in your catalogue?
Answer -We Work as buying house for our valuable buyers and we provide sourcing of all available products in India.
FAQ 11 - Does Indian Global Trade imports ?
Answer -There are many products, we import globally and sell it here in India.